Customer Service Hours at FireplaceMall.com:

Mondays through Fridays, 10:00 A.M. to 6:00 P.M. Eastern Time

Closed on Saturdays and Sundays

Toll Free Phone: 888-8FIREPL
              888-834-7375

FAX Number:   888-432-0816

E-mail: fireplacemall@earthlink.net

Address:  14229 Dogwood Lane                      Belle Haven, VA 23306

Return Reminder: Call (888-834-7375) or e-mail for return instructions before returning fireplace accessories, chimney caps or other products. This will expedite your refund and make sure you are properly credited.

Note:  Some of the products on our site have trademarked names or names that are registered. We appreciate the assistance and cooperation of those who have provided some of the images used on our site, including the copyrighted images from Copperfield.
UniFlame images are used with permission of Blue Rhino Global Sourcing, LLC. All Rights Reserved.