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About FireplaceMall.com

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FireplaceMall.com has been serving online customers since 2001.  Our passions are

  • providing our customers with high quality fireplace accessories and chimney caps at the best prices and
     
  • providing WOW-quality customer service.

Our friendly Chimney Cap Specialists take pride in helping our customers select the appropriate chimney caps for their flues and conditions.  We can be reached by phone (888-834-7375) or by e-mail at  Answers@FireplaceMall.com .  In addition, informative articles about types of chimney flues and about selecting chimney caps are available online in our Article Library.

Our Chimney Cap Specialists will also provide professional assistance if you are interested in chimney pots or in custom chimney caps or custom chimney pots.

Over 70% of our products are Made in America.  We only carry chimney caps that are manufactured in the United States.  Many of our fireplace accessories, such as the Enclume line, the Woodhaven log racks and our exclusive Estate Series Fireplace Screens, are also proudly made in America.

FireplaceMall.com carries a complete selection of fireplace accessories including fireplace screens, fireplace tools, bellows, fireplace candelabra, andirons, firebacks, fire starters, firewood holders, grates, and outdoor fireplaces.  We also have a selection of custom fireplace screens that can be ordered to your specifications.  To help with your firewood, we have log racks and wood splitters. 

Our knowledgeable Customer Service staff
(at 888-834-7375 or Answers@FireplaceMall.com ) will gladly

  • answer questions,
  • help you with your selections,
  • assist with problems or returns,
  • or process your order over the phone if you prefer not to order online.

Our offices are located in Belle Haven, Virginia.  We ship your items from the closest warehouse to you to assure prompt delivery.

FireplaceMall.com is owned by PennVentures, Inc.

 

About FireplaceMall.com

Contact Information

 

  • Toll Free Phone
     888-8 FIREPL
     
    888-834-7375

     
  • Email
    Sales@FireplaceMall.com
     
  • FAX Number
    888-432-0816
     
  • Location
    36284 Lankford Highway
    Colonial Square S-4
    Belle Haven, VA 23306
     
  • Postal Address for ALL Mail
    PennVentures, Inc.
    FireplaceMall.com Accounts
    14229 Dogwood Lane
    Belle Haven, VA 23306-1623

     
  • Customer Service Hours
    Mondays through Fridays, 9 a.m. to 5 p.m. Eastern Time
     
  • Return Reminder
    Call (888-834-7375) or e-mail for return instructions before returning fireplace accessories, chimney caps or other products. This will expedite your refund and make sure you are properly credited.

 

 

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Contact Information:
Sales@ FireplaceMall.com
Toll Free Phone:

 888-834-7375
 

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Serving Online Shoppers Since 2001